Our services are family-driven, meaning that our beliefs and approaches are family-centered and strength-based for the benefit of your child and family. We actively advocate for families to promote efforts that support your family’s connection and bond. Our treatment approaches are culturally responsive, and tailored to your needs and requests.
We acknowledge that family includes individuals who provide a sense of love and belonging. For your family, this may include biological or adoptive parent(s), relatives, kinship or guardianship caregivers, or any other natural supports that you or your child view as an important family resource. We invite you to identify those people that best support your family and child during the treatment process so that we can include those individuals as part of your family team.
Our agency policies and procedures demonstrate our value and commitment to family-driven practices that increase family involvement and engagement whenever possible. We value and respect your voice and choice, as we are equal partners. You are encouraged as a decision-maker to help guide the development of services, treatment goals, and decisions for your child. We commit to keeping you informed about your child when appropriate. Together as partners, we will develop the conditions that lead to the health and well-being of your child. We consider our services successful when children achieve life-long connections and stability within a healthy family and community.
Your family provides the most important support in your child’s life. Working with you and your child is an honor and a privilege. We want your active involvement to provide the best services possible.
You know your child and family better than anyone else. Help us learn about your family so we can fulfill our commitments to you. With your partnership and support, we are confident we will be successful in serving your family. We will do everything we can to honor your trust. Thank you for allowing us to partner with you and support you during this time.
To demonstrate Nexus’ commitment to families, we promise to observe the following family-driven practices:
We do our best to build a relationship of mutual trust and respect with your family by integrating your cultural values, keeping you informed, and including you as a full partner in the care of your child. You are invited to all meetings that involve your child and are included in major decisions.Prepare Families for Treatment
We reach out to and spend time with your family, provide materials about our services, and invite you to visit the facility and meet our staff to get acquainted with our sites before your child is in our care.
Our goal is to establish family stability, enhance relational connections, and secure positive attachments. We meet with your family early in the treatment process to learn what is important to you and your community supports so we can create individualized and flexible treatment to best suite your child’s and family’s needs.
We work with you to establish goals that are specific to your child and family needs. We include siblings when it is safe to do so in order to restore relationships and to create a healthy environment for your child’s future. Your family or child may have experienced trauma or difficult life events. Our staff are trained to provide trauma treatment if it is needed.
If your family qualifies, we can provide financial assistance to help cover the costs of traveling to campus to be involved in the treatment process, and also for your child to be transported back home. We also can help your family meet its basic needs by recognizing the value of your current supports and identifying other services in the community to assist your family as needed.
We build on your family's strengths and on the things that will protect family safety. We work with your family to identify the skills you seek to develop, and then we build on those skills. We focus on skills related to emotional regulation, problem-solving, effective communication, dealing effectively with difficult behavior, and effective supervision.
We create convenient opportunities and provide a space for you to have contact with your child; that time never has to be earned. Your family is invited to share in celebrations and attend special events to create happy family memories during treatment.
We partner with your family to choose the best living environment and services that provide the most beneficial ongoing support for your family upon your child’s reintegration into the community.