At Nexus, we believe in the power of family. Our services are family-driven, meaning that our beliefs and approaches are family-centered and strength-based for the benefit of children, youth, and families.
Family involvement increases the successful outcome of treatment and influences post-discharge success. That’s why we actively advocate for families to promote efforts that support and strengthen the family bond. We design our treatment approaches to be culturally responsive and tailor our supports based on families’ needs and requests.
We acknowledge that family includes a variety of different people in a child’s life, and includes those individuals who provide a sense of love and belonging. Therefore, we invite families to identify those people that will best support their family and child to be involved in the treatment process.
Families are encouraged as decision-makers to help guide the development of services, treatment goals, and decisions for their child, and we commit to keep families informed about their child during every stage. We hope that families see us as partners in developing the health and well-being of their child as we seek to engage and encourage family involvement on a variety of levels.
We consider our services successful when youth achieve life-long connections and stability within a healthy family and community.
To demonstrate Nexus’ commitment to families, we observe the following practices so we can partner with families:
We build a relationship of mutual trust and respect with the family by integrating their cultural values, keeping them informed, and including them as full partners in the care of their child. Families are invited to all meetings that involve their child and are included in major decisions.
We reach out to and spend time with families, provide materials about our services, and invite families to visit the facility and meet our staff to get acquainted with our sites before their child is in our care.
Our goal is to establish family stability, enhance relational connections, and secure positive attachments. We meet with the family early in the treatment process to learn what is important to them and their community supports so we can create individualized and flexible treatment to best suite the child and family’s needs.
We work with families to establish goals that are specific to their child and family needs. We include siblings when it is safe to do so in order to restore relationships and to create a healthy environment for our client’s future. Family members may have experienced trauma or difficult life events. Our staff are trained to provide trauma treatment if it is needed.
We provide financial assistance to qualifying families so they can travel to campus to be involved in the treatment process, and so the child can be transported back home. We also help families meet their basic needs by recognizing the value of their current supports and identifying other services in the community to assist them as needed.
We build on the family's strengths and on the things that will protect family safety. We work with families to identify the skills they seek to develop, and then we build on those skills. We focus on skills related to emotional regulation, problem-solving, effective communication, dealing effectively with difficult behavior, and effective supervision.
We create convenient opportunities and provide a space for families to have contact with their child; that time never has to be earned. Families are invited to share in celebrations and attend special events to create happy family memories during treatment.
We partner with families to choose the best living environment and services that provide the most beneficial ongoing support for their family upon their child’s reintegration into the community.